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At Mesa General
Hospital, it is our goal to provide safe, effective, high-quality
healthcare for every patient.
We encourage our patients to take an active
role in their healthcare, and we believe they should make
informed decisions about the physicians and hospitals they
trust to provide that care.
QUALITY
AT MESA GENERAL HOSPITAL
Mesa General Hospital is fully accredited by the Joint Commission
for the Accreditation of Healthcare Organizations (JCAHO),
and we have met all national patient safety standards. This
designation assures that the hospital staff, facilities, equipment,
treatment, and quality of care meets the very highest professional
benchmarks
ABOUT
QUALITY DATA ON THE INTERNET
Today, a number of different agencies
report information about hospital quality on the Internet.
These websites can be a good source of information for healthcare
consumers and many of them provide reliable data that can
help consumers make informed decisions about where to seek
care. But, there are some things that should be considered
in reviewing these Internet reports.
Is the information current?
Most data reported on the Internet is historical data. It
could be years old, or just a matter of months old. If the
data is not recent, it may not accurately reflect the care
being provided by a hospital today.
What is included in the data?
In some cases, data may be about only one hospital service
or even just a small part of the treatment provided for a
certain condition. For example, it is important to educate
heart attack patients who are smokers about the health dangers
associated with smoking, however, that is just one part of
effective treatment for heart disease.
In some cases, data may represent only a
short period of time – for example just one quarter,
or three month’s of hospital care.
Reports may also include only certain types
of patients. For example, if only Medicare patients are included
in a report, the data would not reflect all of the care provided
to a hospital’s patients.
Data may also be reported for a small number
of patients at one hospital, and compared to hospitals that
treat a larger number of patients. This can affect percentage
ratings, which can be misleading.
Who is reporting the data?
There are many reputable reporting agencies, including government
agencies, healthcare data organizations, and hospital associations.
Consumers should check the credentials of any group reporting
healthcare quality data.
At Mesa General Hospital, we are constantly
striving to provide the highest possible quality of care to
all of our patients. If you have further questions about quality,
please contact us at 480-844-4119.
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Mesa General Hospital
515 North Mesa Drive
Mesa, Arizona 85201
(480) 969-9111
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